PRIVACY POLICY

Who are we?

High Tide HR Consultancy is a Jersey registered company (34563). The business provides consultancy services in the field of HR, specialising in the creation of people policies and supporting documentation.  You can contact us by email as noted in our Contact section of this website.

How does the law protect you?

At High Tide HR Consultancy, we are committed to safeguarding and preserving your privacy and adhering to the Data Protection (Jersey) Law 2018 (DPJL) and the General Data Protection Regulation. 

This privacy policy governs our data collection, processing, and usage practices. It also describes your choices regarding, the use, access, and amendment of personal information. 

Data Controller

High Tide HR Consultancy is registered as a Data Controller with the Office of the Information Commissioner (www.oicjersey.org) with registration number 71119.

What information do we collect?

High Tide HR Consultancy only uses the data you voluntarily provide to us. We do not obtain information about you from any third parties without your knowledge. You may be providing this information on our forms, by email, via internet communication methods, in person, or via the telephone.

The information we collect may include:

  • your name, address, email address, telephone numbers, and other contact information

  • details of payments you make to us

  • your billing requirements (to pay your invoices)

  • information about how you use our services

How do we use your information?

We use your information to meet your needs, e.g.

  • administration HR consulting services

  • subscribing to our newsletters

  • responding to your queries

  • sending periodic emails

  • paying invoices

  • to improve the service, we provide to you

  • to inform you about services and products we think you would interest you.

  • to meet a legal or statutory obligation

Will your data be shared with third parties?

We will only share personal data with third parties where we are legally permitted to do so.  For the avoidance of doubt, we do not and never shall provide your personal data to third parties for marketing or advertising purposes and we do not undertake mailings for third parties.  

However, we may work closely with a number of third parties and may share your information with them, only if this is necessary for us to deliver, develop and ensure the continuity of our services, and in operating our website. Where we transfer personal data to third parties, we will put in place appropriate contractual arrangements and seek to ensure that there are appropriate technical and organisational measures in place to protect your personal data. Your personal information will never be shared with unrelated third parties.

Data retention

We will only keep personal data for as long as necessary and for the purposes for which it was collected, or as required by applicable law or regulation.  Unless there are any overriding legal, regulatory or contractual requirements, we will retain records of services provided (which may include personal data) in accordance with requirements under applicable law or regulation.

How is your personal data kept secure?

We take the security of your personal data very seriously. We take appropriate organisational and technical measures to prevent unauthorised access misuse, or disclosure of your information. 

However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal data, you acknowledge that the personal information you voluntarily share with us through this website could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our website without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.

Will your information be disclosed?

We will not disclose your personal information obtained via this website to any other party other than in accordance with this privacy policy, and in the circumstances detailed below:

  1. Where we are legally required by law to disclose your personal information.

  2. To further fraud protection and reduce the risk of fraud.

Are cookies used?

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the website may not work properly or at all. The website does not respond to Do Not Track signals sent by your browser.

We also use Squarespace Analytics to analyse traffic and usage of the website. Squarespace Analytics gathers information about website use by means of cookies. For more information, you can read Squarespace's Terms of Service here or Privacy Statement here.

What is your responsibility concerning third-party links?

On occasion, we include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that website's policy towards visitor privacy. This Policy only addresses the use and disclosure of information we collect from you. We are not responsible for third parties privacy policies or practices, and you should review their policies before sending them any personal data.

Keeping children safe

We do not knowingly collect data relating to those under 18 years of age, except with parental consent.  If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible.  Parents who believe that their child has submitted personal information to us and would like to have it removed may contact us at melanie@hightidehr.je 

How can you update your information?

You may update your personal information and privacy preferences by contacting us via email at melanie@hightidehr.je

How can you unsubscribe or opt-out?

If you wish to withdraw consent to process you personal data at any time, or to discontinue communication, or to unsubscribe from our newsletter communications, please email melanie@hightidehr.je

What happens in the event of a data breach?

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

Complaints

Should you wish to complain about our use of your personal data, please contact me via email at melanie@hightidehr.je.  We will investigate all complaints received and will endeavour to respond to complaints promptly.  You may also take your complaint to the Jersey Office of the Information Commissioner.

How will you find out about changes to this policy?

This privacy policy is subject to change.  You acknowledge and agree that it is your responsibility to review our website and it from time to time to be aware of any modifications.

How can you obtain more information?

If you have any questions about our privacy policy, data protection, or any other issue related to the way we process your data, please email melanie@hightidehr.je 

Review of this policy

We keep this policy under review.  This policy was last updated in September 2022.